8.2.4. Missing images in the tool palette for SuCri components

Missing images in the tool palette for SuCri components

In this article, you will learn how to fix missing icons or preview images in the AutoCAD Plant 3D tool palette. This particularly affects the use of CustomScripts such as SuCri, where the assignment between scripts and images must be manually updated.

Prerequisites

• The required scripts and image files must be present in the correct content directory.
• Standard path: C:\AutoCAD Plant 3D 202X Content\CPak Common\CustomScripts

Step-by-Step Instructions

1. Identify the problem

   Check if only placeholders are displayed in the tool palette instead of the correct component icons.

   Result: The icons are not displayed correctly.

2. Execute registration command

   Enter the command PLANTREGISTERCUSTOMSCRIPTS in the Plant 3D command line and confirm with Enter.

   Result: This command compiles the scripts in the CustomScripts folder and establishes the assignment to the icon images.

3. Restart hardware

   Close Plant 3D and restart the application.

   Result: After the restart, the icons are displayed correctly in the tool palette.

Important Notes

• Updates: Execute the command preventively after every new installation or update of SuCri.
• Duration: Depending on the number of existing scripts, executing the command may take several seconds or longer.
• Best Practice: If icons are missing, always first check whether the file path of the scripts is correctly stored in the system.

Troubleshooting

• Icons are still missing: Check whether the corresponding PNG image files are actually located in the CustomScripts folder.
• Scripts are not found: Ensure that you have the necessary write permissions in the content directory.
• Persistent errors: If registration fails, it is recommended to copy the scripts and images into the directory again or to perform a clean reinstallation of the components.