7.6.8. How can I change the SuNo format?

7.6.8. How can I change the SuNo format?

In SuCri, you can easily adjust the format of the support number (SuNo) to use individual designations or project-specific structures. This allows for flexible organization of your support processes directly via the system settings.

Prerequisites

• Access to Module 2 or Module 4 Settings.
• Permission to edit system settings.

Step-by-Step Instructions

1. Open the Module 2 or Module 4 Settings in your SuCri environment.
2. Switch to the Settings tab.
3. Search for the entry SuNoFormat. This is where you define the basic format. Use the placeholder {FreeNumber} for the position of the consecutive number.
   • Example: SU{FreeNumber} results in SU001, SU002 etc.
   • Example: STB_A_{FreeNumber} results in STB_A_01, STB_A_02 etc.
4. Then search for the entry SuNoFreeNumber. Enter here as a decimal number how many digits the number should contain.
   • Enter 2 for two-digit numbers (01, 02...).
   • Enter 3 for three-digit numbers (001, 002...).
5. Click on Save and then reload the settings to activate the changes.

Expected Result: When using the Append function or creating a new support, the customized format will be automatically generated and suggested.

Important Notes

• Automatic Counting: The system automatically increments the number; manual modification of the consecutive number is not possible.
• Validity: Changes to the format only affect newly created supports. Existing support numbers remain unchanged.
• Best Practice: Use uniform formats across the project to ensure a clean and traceable structure.
• Number of Digits: Ensure that SuNoFreeNumber is chosen large enough to cover the expected range of numbers.

Troubleshooting

• Format is not applied: Make sure you have reloaded the settings after saving.
• Placeholder Error: Ensure that the placeholder is written exactly as {FreeNumber} (case-sensitive).