General terms and conditions

General terms and conditions of IntegaDesign GmbH

Version of 21 August 2026

Section 1 Scope and contracting parties

(1) These terms apply to all contracts for software licences, component catalogues, training courses and services between IntegaDesign GmbH, Otto-Hahn-Straße 36, 63303 Dreieich, Germany (hereinafter "we") and our customers.

(2) Our offering is directed exclusively at entrepreneurs within the meaning of Section 14 BGB (German Civil Code) and at legal entities under public law. We do not enter into contracts with consumers.

(3) This website presents our products and services. Purchasing through the website is not possible; there is no shopping cart and no ordering function. Contracts come about through an enquiry, our quotation and your order (Section 2).

(4) Terms of the customer that deviate from or supplement these terms do not become part of the contract, even if we do not expressly object to them.

(5) Individual agreements in a quotation or an order confirmation take precedence over these terms.

Section 2 Conclusion of contract

(1) The path to a contract is always the same: you send an enquiry, we prepare a quotation, you place an order, we confirm the order (order confirmation) and provide the service together with an invoice.

(2) Presentations on our website and in our documents are not offers in the legal sense but an invitation to enquire. Unless stated otherwise, our quotations are valid for 30 days.

(3) The contract comes into effect with our order confirmation, at the latest when the service is provided. Enquiries, orders and declarations in text form, in particular by email, are sufficient.

(4) The contract language is German. Where a quotation exists in English, English is also a contract language; in case of doubt, the German version prevails.

Section 3 Services

(1) The subject of the contracts are licences for our programs for Autodesk Plant 3D, component and catalogue data, training courses and services relating to CAD planning, administration and programming.

(2) The scope of services follows from the quotation and the respective product description. Statements in brochures, on the website or during demonstrations are descriptions of services, not guarantees.

(3) Our programs require a suitable version of Autodesk Plant 3D. The Autodesk licences required for this are not part of our services.

Section 4 Prices and VAT

(1) All prices are net prices and are subject to statutory value added tax.

(2) For supplies to businesses in the rest of the EU, we invoice without VAT upon presentation of a valid VAT identification number; the tax liability passes to the customer (reverse charge procedure).

(3) For services to third countries, the customer bears any customs duties, taxes and fees.

(4) The prices stated in the quotation apply. For subscription renewals, the prices valid at the time of renewal apply. We announce a price change early enough for you to decide within the notice period under Section 8.

Section 5 Provision

(1) Our products are digital services. We provide them as a download and, where required, with a licence key. No shipping costs apply.

(2) Dates for training courses and services are agreed separately.

(3) Licences can be cancelled as long as the licence has not been provided or activated. After that, the agreed price is owed.

Section 6 Payment

(1) Billing is by invoice. Payments are due without deduction within the period stated in the quotation or on the invoice. Payment through the website is not provided for.

(2) If the customer is in default, statutory provisions apply, in particular Section 288 BGB.

(3) The customer may only offset claims that are undisputed or have been established with final legal effect.

(4) In the event of late payment, we may withhold the provision of further services and the renewal of licences until the outstanding amounts have been settled.

Section 7 Rights of use

(1) The customer receives a simple, non-transferable right to use the software within the agreed scope, that is for the agreed number of workstations and for the agreed term.

(2) Passing on, subletting or transferring the software to third parties is not permitted, nor is copying beyond the copies needed for use and backup, nor removing licence and copyright notices.

(3) Reverse engineering, decompilation or disassembly is permitted only within the limits of Sections 69d and 69e UrhG (German Copyright Act).

(4) Component and catalogue data may be used for the customer's own projects; passing on the data as such to third parties is not permitted.

(5) All rights to the software, the data and the documentation remain with us or with our licensors.

Section 8 Term and termination of subscriptions

(1) The term follows from the quotation. We offer terms of 3, 6 and 12 months.

(2) The subscription renews for the agreed term unless it is terminated in time. The notice period is

for a term of 3 or 6 months: one month to the end of the term,
for a term of 12 months: three months to the end of the term.

(3) Terminations must be declared in text form; an email is sufficient. The right to terminate for good cause remains unaffected.

(4) The right of use ends when the term ends. The software must then be uninstalled unless it continues to be licensed.

Section 9 Customer's obligation to cooperate

(1) The customer provides the environment required for use, in particular a supported version of Autodesk Plant 3D and the necessary access rights.

(2) The customer backs up their data regularly and before any intervention in their systems, in line with the state of the art.

(3) For services, the customer names a contact person and provides the required documents and access in good time.

Section 10 Liability for defects

(1) We are liable for defects in accordance with statutory provisions.

(2) The customer describes a defect in a way that makes it comprehensible and supports us in narrowing it down. We remedy defects at our discretion by rectification or by providing a new version.

(3) There is no defect if a malfunction is due to an unsupported environment, to the customer's own intervention in the software, or to use outside the product description.

Section 11 Liability

(1) We are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, where a guarantee has been given, and under the German Product Liability Act.

(2) In cases of slight negligence, we are liable only for breach of a material contractual obligation and limited to the foreseeable damage typical of this type of contract.

(3) We are liable for loss of data only to the extent that the damage would also have occurred had the customer backed up their data properly.

(4) Any further liability is excluded.

Section 12 Force majeure

Events beyond our control, such as failures of telecommunications or power supply, official measures or industrial action, release us from our obligation to perform for their duration. If the impediment lasts longer than two months, both parties may withdraw from the affected part of the contract.

Section 13 Export regulations

Our products are subject to the export regulations of the European Union and, where applicable, of other states. The customer observes these regulations when passing on or using the products abroad.

Section 14 Data protection

We process personal data in accordance with statutory requirements. Our privacy policy sets out which data that is, for what purpose and how long we store it. To validate licences, our programs transmit the licence key, a workstation identifier and the IP address to our own licence server.

Section 15 Applicable law and place of jurisdiction

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The exclusive place of jurisdiction for all disputes arising from the contractual relationship is our registered office. We remain entitled to bring an action at the customer's general place of jurisdiction.

Section 16 Final provisions

(1) Amendments and additions to the contract require text form.

(2) Should any provision be invalid, the remainder of the contract remains effective.

This English version is provided for convenience. In the event of any discrepancy, the German version prevails.