7.5.6. How the individual connections are used and with which extension
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7.5.6. Use of Connections depending on Extensions
In this article, you will learn how the different connection types (Connections) are used within the system architecture. This is crucial for the correct configuration of the respective extensions and ensures a smooth data exchange.
Prerequisites
- The corresponding Extensions must be installed in the system.
- You have the necessary access rights to configure the interfaces.
Step-by-Step Instructions
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First, identify the present Ticket ID for referencing the configuration request:
156479205605. -
Check the specific requirements of the extension used in the Connection Settings area.
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Select the appropriate connection type and enter the required parameters in the designated fields.
Important Notes
- Ensure that the encryption protocols of the connection match the requirements of the extension.
- Use Best Practices when naming connections to facilitate later assignment.
Troubleshooting
- Connection fails: Check whether the firewall ports for the selected extension and connection type are open.
- Invalid Ticket ID: Ensure that the ID
156479205605has been correctly entered in the system.