8. Troubleshooting in SuCri, SuCri-User Guide (EN)

Error diagnosis

This section is the central point of contact for troubleshooting SuCri. It helps you analyze technical challenges quickly and find solutions independently, so that SuCri works smoothly in your AutoCAD Plant 3D and Advance Steel projects.

Contents of this section

8.1. Performance problems

Typical causes of performance limitations in very large projects and practical tips for optimizing your system performance.

8.2. Module 1

Help with error messages and display problems of the parts from Module 1.

8.3. Module 2

Solutions to questions about Module 2, for example regarding the Turbo Tools, dynamic properties and isometrics.

8.4. Module 3 (P3D)

Solutions for Module 3 in Plant 3D, in particular regarding the availability of connections.

8.5. Module 3 (ADVS)

Solutions for Module 3 in Advance Steel, for example regarding the import of supports, the profile display and the SuCri patcher.

8.6. Module 4

Help with ortho drawings in Module 4, for example regarding part display, dimensioning and the bill of materials.

Note

If the solutions described do not lead to success, send us a support request. You open the form via the envelope button in the dashboard, via the Support button on the SuCri tool palette or with the command SuCriSendSupportRequest.

Copyright © 2026 by IntegaDesign GmbH. All Rights Reserved.