Error diagnosis

This section is a central point of contact for troubleshooting in SuCri. It helps you to quickly analyze technical challenges and find adequate solutions in order to ensure the seamless integration of SuCri into your AutoCAD Plant 3D projects.

This area supports you in quickly analyzing technical challenges within SuCri and finding solutions independently. A structured error diagnosis is crucial to ensure seamless integration into Plant 3D and Advance Steel.

Contents in this area

8.1. Performance problems

This article describes typical causes of performance limitations in very large projects and gives you practical tips for optimizing your system performance.

8.2. Module 1

In this subcategory you will find targeted help for troubleshooting and optimization within Module 1 as well as further detailed sub-articles.

8.3. Module 2

Here you will find support and solutions for specific questions around Module 2 as well as further subordinate articles for overcoming technical hurdles.

8.4. Module 3 (P3D)

This area contains specific solutions for Module 3 in Plant 3D and offers further sub-articles on the correct display and connection of components.

8.5. Module 3 (ADVS)

In this subcategory you receive tips and instructions for optimal use of the functions in Advance Steel, including further information on integration.

8.6. Module 4

This subcategory supports you in troubleshooting in Module 4 and offers access to further articles on component display and report generation.

8.7. Module 5

Here you will find specific help for Module 5 as well as further sub-articles that support you in efficiently overcoming known technical challenges.

Note

Should the described solutions not lead to success, we recommend using the command SuCriSendSupportRequest to send a detailed error report directly to support.